Dear all
I have a MacBook air(early 2015). From Last week it started to freeze sometime just after login, sometime after working a little bit. Surprisingly sometimes cursor working but screen freezing. Could anyone help me to understand what is happening?
In article <b06cbaed-fd65-41b0-b08a-8f3240e5dee0o@googlegroups.com>,
Darshan Beniwal <darshanbeniwal11@gmail.com> wrote:
Dear all
I have a MacBook air(early 2015). From Last week it started to freeze sometime just after login, sometime after working a little bit. Surprisingly
sometimes cursor working but screen freezing. Could anyone help me to understand what is happening?
the first thing to try is boot into diagnostic mode, it's easy and convenient, however, it's not that thorough and may miss some problems.
<https://support.apple.com/en-us/HT202731>
another thing to try is boot from an external drive with a clean
install (create one if needed). if that works, then it's not hardware
and something about your system and/or apps.
also try creating another user account. if the problem goes away, it's software, not hardware.
or just take it to an apple store for a free diagnosis.
I have a MacBook air(early 2015). From Last week it started to freeze sometime just after login, sometime after working a little bit. Surprisingly
sometimes cursor working but screen freezing. Could anyone help me to understand what is happening?
the first thing to try is boot into diagnostic mode, it's easy and convenient, however, it's not that thorough and may miss some problems.
<https://support.apple.com/en-us/HT202731>
another thing to try is boot from an external drive with a clean
install (create one if needed). if that works, then it's not hardware
and something about your system and/or apps.
also try creating another user account. if the problem goes away, it's software, not hardware.
or just take it to an apple store for a free diagnosis.
Ok, I noted your points. Thanks
1. Along with that after the freeze, MacBook auto restart after flashing a note 'your computer is restart because of a problem. Press any key......'.
2. I'm using OS 10.14.5 and afraid to update latest version because I think recent version of OS may slow my old MacBook air.
Could anyone share your ideas regarding these two points?
In article <737ef728-802f-4974-a262-abb5db1e1cb5o@googlegroups.com>,
Darshan Beniwal <darshanbeniwal11@gmail.com> wrote:
I have a MacBook air(early 2015). From Last week it started to freeze sometime just after login, sometime after working a little bit. Surprisingly
sometimes cursor working but screen freezing. Could anyone help me to understand what is happening?
the first thing to try is boot into diagnostic mode, it's easy and convenient, however, it's not that thorough and may miss some problems.
<https://support.apple.com/en-us/HT202731>
another thing to try is boot from an external drive with a clean
install (create one if needed). if that works, then it's not hardware
and something about your system and/or apps.
also try creating another user account. if the problem goes away, it's software, not hardware.
or just take it to an apple store for a free diagnosis.
Ok, I noted your points. Thanks
1. Along with that after the freeze, MacBook auto restart after flashing a note 'your computer is restart because of a problem. Press any key......'.
sounds like a kernel panic, which suggests hardware problems.
2. I'm using OS 10.14.5 and afraid to update latest version because I think
recent version of OS may slow my old MacBook air.
it won't.
Could anyone share your ideas regarding these two points?
take it to an apple store to be checked as soon as possible.
Dear all.
I need your help regarding the urgent issue.
As I already shared problem with my MacBook air.
Regarding the same, I submitted the MacBook air at Apple service center. They informed me that there is a SSD driver failure and I have to replace it. They informed me that the cost is around $400 (₹30000).
This cost is huge for me.
What should I do now? Could anyone suggest me?
On 01/08/2020 13:15, Darshan Beniwal wrote:
Dear all. I need your help regarding the urgent issue.
As I already shared problem with my MacBook air. Regarding the same,
I submitted the MacBook air at Apple service center. They informed me
that there is a SSD driver failure and I have to replace it. They
informed me that the cost is around $400 (₹30000). This cost is huge
for me. What should I do now? Could anyone suggest me?
You could try to replace the SSD yourself, in early 2015 model it's
not difficult.
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